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Monday to Saturday: 9AM – 6PM
Sunday: By appointment only
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Frequently asked questions
Swindon Travel Hub leverages strong relationships with a network of suppliers and tour operators to secure exclusive deals and discounts. Additionally, our local presence and personalised service allow us to find the best value for your travel needs.
Booking through Swindon Travel Hub ensures personalised service, expert travel advice, and access to exclusive deals. We handle all the details, provide comprehensive support, and offer a single point of contact for any changes or issues that may arise during your trip.
Yes, Swindon Travel Hub specialises in arranging group travel packages. Contact us to discuss your group’s specific requirements and get a tailored quote.
Absolutely. We are committed to ensuring your travel experience meets all your needs, including dietary and accessibility requirements. Please inform us of any special requests at the time of booking.
Currently, bookings can only be made over the phone or in person at our store in Swindon’s Old Town. Enquiries can be made by phone and online, via email, or social media.
Swindon Travel Hub accepts major credit (except American Express) and debit cards for bookings in over the phone or in store. Cash is also accepted in some circumstances in store. Specific payment options can be discussed when you make your booking.
Travel insurance is not included by default but can be arranged through Swindon Travel Hub. We recommend purchasing comprehensive travel insurance for your trip.
Yes, changes can be made to your booking. Please contact us as soon as possible to discuss any modifications. Fees may apply depending on the nature of the changes.
Contact Swindon Travel Hub immediately if you need to cancel your trip. Cancellation policies vary by provider, and we will assist you in understanding any applicable fees and refunds.
In the event of any issues during your trip, contact Swindon Travel Hub immediately. We provide 24/7 support to assist with resolving any problems you may encounter.
Vaccination requirements vary by destination. It is recommended to consult your GP or check the requirements on the Boots Travel website for up-to-date information.
British passport holders require an ESTA (Electronic System for Travel Authorisation) to enter the USA for short stays. For more information, visit the Home Office website.
British passport holders need an eTA (Electronic Travel Authorisation) to enter Canada for short stays. Detailed information is available on the Home Office website.
British passport holders require an ETA (Electronic Travel Authority) to visit Australia. Visit the Home Office website for more details.
British passport holders must obtain an e-Visa for entry into India. For more information, please refer to the Home Office website.
Yes, many hotels in the USA charge resort fees, which cover additional services and amenities. These fees are typically not included in the initial booking price.
Resort fees are becoming more common in destinations beyond the USA, including some European locations. Always ask for the specific hotel policies before booking.
Some regions in Spain and the Balearics have introduced restrictions on the number of alcoholic drinks included in all-inclusive packages. Check with us for the latest updates on these changes.
Gratuities on cruise ships are often automatically added to your bill. The amount varies by cruise line, so it’s best to check specific policies when booking.
Cruise lines offer various drinks packages, including alcohol and non-alcohol options. Packages can be tailored to your preferences and are typically available for purchase before or during your cruise.
